Policies

Solution Graphics

 

Checkout

For the fastest service and shipping, pay us with a credit card or bank account through Paypal. We also accept money orders or cashiers checks made out to hummbleBee designs. Personal checks will take an extra 7 business days to clear through our bank, before we will ship. Please contact us for the mailing address.

If we have already communicated and agreed upon a price for your custom order, we will email you an invoice, itemizing the order and requesting a payment.

Shipping

By default, we ship all items by USPS Priority 2-3 day mail. This will cost a flat fee of between $5 and $15, depending on the size of the box. Please contact us for international shipping. We will do everything we can to get an order shipped within 3 days of payment clearing, but most items will go out within 24 hours.  Please contact us for expedited shipping options if you absolutely need something to arrive by a certain date.  

Return Policy and Repairs

All sewn work is serged and double-stitched, and guaranteed for 6 months free labor (you pay shipping both ways) and after 3 months we will repair damage for a small fee/donation. In our repairs we will do our best not to disrupt the original design, but occasionally it is necessary to apply patches. When caring for your patchwork/fabric art, wash and dry as gently as possible, in cool water. Do not use any form of fabric softener – it can seriously weaken fabric – something intricate patchwork can’t take!

We can’t give refunds if an item doesn’t fit, so please check your measurements carefully! If an item arrives defective in some way, please contact us within a week and we will arrange shipping for a repair.

All repairs are at our own discretion. We can only go so far by guaranteeing our own work, the integrity of the design, seams, etc. We can’t be held responsible if your clothing gets ripped in a mosh pit. That said, it’s in our best interest for our work to continue to exist, to walk around and to make you happy. There’s not much we like better than to look around and see people wearing our artwork, and we will do what we can to keep you wearing our clothes forever.

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